FAQs

Frequently Asked Questions

About Using the Website

Click on the questions if they are blue links and they will take you to tutorials or documents related to the question.

What is privacy and should I be concerned?

The short answer is that a privacy policy explains to web readers how a specific web website handles

1. The use of web visitor tracking systems to see how many visitors they get
2. The use of any private information such as your name and email address if you should enter them on a web form.

Should you be concerned or do anything? In most cases there is no danger to you and only die hard junk mail haters (who won’t enter anything in a web form anyway) are usually concerned. That said, there are certain types of sites which may try and download something malicious such as a virus, to your computer. There are web sites that have been hacked or which may try and steal private information (phishing sites).

You yourself may have strong feelings about privacy issues or advertising. So a little research may save you a big headache.

Why Do I Need To Confirm My Email Address?

One of the ways the legal system has tried to protect people from one of the worst problems the internet has created is by legislating on spam, or unwanted email advertising. As with all problems, the unscrupulous will always create problems that will cause laws to make restrictions and make respectable businesses jump through hoops to do simple tasks.

In this case a reputable business will use a professional autoresponder service to deliver email newsletters to those people who have asked to receive them. To do this and remain in compliance with the law, you need to take a few extra steps. You can read about what they are, how to do them and why you should do them here.

How Do I Download, Unzip and Read the Books I purchased?

I clearly remember the confusion and frustration when I first started using a computer. I clicked a button, something happened and I had no idea what! If I downloaded, the download file just disappeared into limboland. Strange icons turned up and I hadn’t a clue what program to choose to open them. Every day it seemed I was calling out to my teenager to help me solve a problem. He was very patient but I know he hated it, and he moved so fast I could not follow.

So, to help you if you need it, I have explained as clearly and simply as I can these steps. I’m not stupid and neither are you, but people just assume that -what they know – everyone knows – and that isn’t so. So for beginners, you can find a few good answers here to help you “open the package”!